Kidan - ManageEngine RMM Central

Overview

https://www.youtube.com/watch?v=jj0CijR9NEE

Remote Monitoring and Management for MSPs

RMM Central is a holistic remote monitoring and management solution with which managed service providers can manage and monitor the complete IT networks of their customers via a central work surface. This gives IT service providers a detailed insight into every network for which they are responsible.

Various functions such as patch management, remote access and performance monitoring help to simplify everyday routine activities. In this way, the use of resources and effort can be minimized and the return on investment can be maximized at the same time.

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What You Can Expect

Why You Should Choose RMM Central

Flexible licensing for device monitoring & management

Minimized resources, maximized ROI

Product and thus a central work surface for your entire IT

Simple, efficient & user-friendly

Some Perks

RMM Central Key Features

Central server management

Mobile device management

Network device monitoring

IT asset management

Analysis and reports

Patch management

Network discovery

Real-time alerting

Remote control

Some Features

Automate Your Customers' IT in Four Easy Steps

Detecting devices

Various discovery options support you in quickly discovering all types of network devices (servers, routers, storage devices, virtual machines, etc.) as well as endpoints such as laptops or smartphones.

Secure networks

Find devices with missing patches and install missing updates. Restrict access rights for users, enforce security guidelines and adapt configurations to the network requirements of the respective customer.

Manage networks Manage

applications, remotely troubleshoot or inventory IT assets for different endpoints - all with a single user interface.

Monitor metrics Monitor

critical metrics such as the current status of the devices. Identify and fix performance problems, optimize bandwidth consumption and set up alarms for your customers' various networks.

FAQ's

Frequently Asked Questions

What is an RMM Software ??

RMM is a remote network monitoring software which helps manage a customer’s IT infrastructure and network devices, remotely.

What is customer based grouping ?

Grouping feature helps Managed Service Providers to assort client’s network devices based on location, department type, device type, based on vendors or based on customer preference.

How RMM automate workflows ?

It offers an agile and flexible drag and drop workflow builder with over 70 workflow checks and actions grouped under 9 different categories

Does RMM supports License Sharing ?

RMM supports license sharing for the probe across remote sites. No restrictions based on location or probe.

How Do I install RMM?

Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of RMM Central.

To make it even better, Kidan even provides advice on top of it all!

Get in touch with us to know more.

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Features

Features of RMM Central

Network Monitoring Features

Network monitoring

Proactively monitor the performance, health and availability of your customers' networks.

WLC monitoring

View details about the wireless LAN controller (WLC), the associated service set identifiers (SSIDs) and access points (APs) and improve network performance.

CPU and memory monitoring

Monitor CPU and memory usage continuously with SNMP, WMI or CLI protocols. Analyze usage spikes and identify excessive CPU usage.

Server monitoring

Monitor the availability, health, uptime and performance of your customers' server environments on Windows, Linux, VMware, Hyper-V, Nutanix and XenServer.

VMware monitoring

Proactively monitor virtual servers and virtual machines (VMs) in your customers' networks and identify performance, health and availability problems.

Fault management

Offer your customers advanced services related to the fault detection and troubleshooting.

Storage monitoring

Simplify the monitoring and management of tape libraries, RAIDs and SAN switches with ML-based forecasts for further storage planning.

HyperV monitoring

Manage multiple Hyper-V environments with 40+ dedicated Hyper-V monitors, identify zombie VMs and optimize them for maximum performance.

Alarms

Let yourself be notified of events such as errors, alarms, the progress of the configuration provision, etc. by e-mail with the extended alerting functions.

Endpoint Management Features

Patch management

Automate patch deployment for operating systems and third-party applications to protect Windows and Mac computers from security threats.

IT asset management

Manage your IT assets with functions such as software metering, software license management etc. and block prohibited software.

Power management

Apply power schemes, shut down inactive computers, and view reports on system uptime.

Software distribution

Simplify software installation and un installation with built-in templates for packaging.

Configurations

Over 50 predefined configurations for the power management, USB device management, security guidelines.

USB device management

Limit the use of USB devices on the network and control them at both the user and computer level.

Remote desktop sharing

Troubleshoot endpoints remotely with features like multi-user collaboration, file transfer, video recording and more.

Mobile device management

Windows tools

Schedule the system maintenance tasks such as checking of disk, disk defragmentation, etc. on the multiple computers at the same time and at regular intervals.