Integrated Desktop and Mobile Device Management
ManageEngine Desktop Central MSP is a comprehensive desktop and mobile device management software for service providers. It enables managed service providers to efficiently manage their customers' workstations, laptops, servers and mobile devices from a central platform.
Desktop Central MSP is based on an agent-server architecture. It offers service providers two different ways of managing their customers' desktops and servers: Either via a central server or via a distribution server - depending on the number of desktops to be managed and the connection to the customer environment.
What You Can Expect
Desktop Central MSP Feature Points
Advantages
Desktop Central MSP Advantages
Desktop Central MSP Offerings
A Glance of Desktop Central MSP
Patch Management
Automate patch deployment for over 850 first and third-party applications. Test and roll back patches, track system health status
Prohibit Applications
Uninstall existing prohibited software from the network or completely block them from executing at the first place.
Power Management
Reduce costs with effective power management. Apply power schemes, shut down inactive computers, and manage desktops remotely
Software Deployment
Deploy software to clients' computers in a click. Support end-users with the self-service portal with remote desktop management software
Asset Management
Track granular asset data for hardware and software, including asset usage. Set alerts for changes, use of prohibited software, etc
USB Management
Use remote desktop management to restrict and monitor USB device usage in clients' networks at both consumer and user-level
Mobile App
Get all the remote desktop management features right on a smartphone. Download the Android and iOS app
Remote Control
The tool provides a built-in remote control feature. Troubleshoot remote PCs with the help of chat, video, audio, shortcuts, etc
Configurations
With 50 pre-defined configurations and 100s of scripts in the script repository, remotely manage desktops for any environments
Editions
Desktop Central MSP is available in 2 Editions
FAQ's
Frequently Asked Questions
What is the difference between Desktop Central Standalone and Desktop Central MSP version?
While Desktop Central MSP is meant for managing multiple endpoints across several clients for MSPs, Desktop Central is for managing computers of a single customer.
How is customer data protected in Desktop Central MSP?
Each customer, managed under Desktop Central MSP is provided with a unique ID and the users and machines associated with each customer are mapped to it. This ensures that users can only access the details of the customers associated with them and restricts access to other customers’ data.
Can I view multiple monitors of a remote computer simultaneously?
Yes, the user can view multiple monitors of a remote computer simultaneously by using the Remote Control feature. The user can switch between monitors using the multi-monitor icon available in the ActiveX viewer. Viewing multiple monitors simultaneously is currently not supported in a Java viewer
On which browsers can I use the Remote Control feature of Desktop Central MSP?
The users can use the Remote Control feature on the following browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
How do I install Desktop Central MSP?
Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of Desktop Central MSP.
To make it even better, Kidan even provides advice on top of it all!
Get in touch with us to know more.
Want to continue the
conversation?
Thank you for your interest in ManageEngine's Desktop Central MSP solution. Please fill out the form below to ask a question or request assistance.
Features Desktop Central MSP
Desktop Management
Remote Patch Management
Automatically roll out and install updates for operating systems and applications on multiple customer computers
Software Distribution
Use installation files remotely on customer computers (MSI, EXE, ISS format or script-based applications)
Remote control
Maintain or control customer computers remotely in order to resolve problems, transfer data, etc.
Manage configurations
More than 25 predefined configurations for USB, energy management, security guidelines etc. help with the standardization of customer computers
Mobile Device Management
Mobile device management
Central management of mobile devices, user profiles, apps and security measures
Integration
ServiceDesk Plus MSP
Comfortable complete solution through the integration of the help desk solution from ManageEngine
FAQ's
Frequently Asked Questions
What is the difference between Desktop Central Standalone and Desktop Central MSP version?
While Desktop Central MSP is meant for managing multiple endpoints across several clients for MSPs, Desktop Central is for managing computers of a single customer.
How is customer data protected in Desktop Central MSP?
Each customer, managed under Desktop Central MSP is provided with a unique ID and the users and machines associated with each customer are mapped to it. This ensures that users can only access the details of the customers associated with them and restricts access to other customers’ data.
Can I view multiple monitors of a remote computer simultaneously?
Yes, the user can view multiple monitors of a remote computer simultaneously by using the Remote Control feature. The user can switch between monitors using the multi-monitor icon available in the ActiveX viewer. Viewing multiple monitors simultaneously is currently not supported in a Java viewer
On which browsers can I use the Remote Control feature of Desktop Central MSP?
The users can use the Remote Control feature on the following browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
How do I install Desktop Central MSP?
Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of Desktop Central MSP.
To make it even better, Kidan even provides advice on top of it all!
Get in touch with us to know more.
Want to continue the
conversation?
Thank you for your interest in ManageEngine's Desktop Central MSP solution. Please fill out the form below to ask a question or request assistance.
Desktop Central MSP - Annual Subscription
Desktop Central MSP Mobile Device Management Addon - Standard Edition
Desktop Central MSP Mobile Device Management Addon - Professional Edition
Desktop Central MSP Browser Security Add-on - Annual Subscription
Desktop Central MSP Additional Users - Annual Subscription
Desktop Central MSP - Multi-Language Pack
FAQ's
Frequently Asked Questions
What is the difference between Desktop Central Standalone and Desktop Central MSP version?
While Desktop Central MSP is meant for managing multiple endpoints across several clients for MSPs, Desktop Central is for managing computers of a single customer.
How is customer data protected in Desktop Central MSP?
Each customer, managed under Desktop Central MSP is provided with a unique ID and the users and machines associated with each customer are mapped to it. This ensures that users can only access the details of the customers associated with them and restricts access to other customers’ data.
Can I view multiple monitors of a remote computer simultaneously?
Yes, the user can view multiple monitors of a remote computer simultaneously by using the Remote Control feature. The user can switch between monitors using the multi-monitor icon available in the ActiveX viewer. Viewing multiple monitors simultaneously is currently not supported in a Java viewer
On which browsers can I use the Remote Control feature of Desktop Central MSP?
The users can use the Remote Control feature on the following browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
How do I install Desktop Central MSP?
Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of Desktop Central MSP.
To make it even better, Kidan even provides advice on top of it all!
Get in touch with us to know more.
Want to continue the
conversation?
Thank you for your interest in ManageEngine's Desktop Central MSP solution. Please fill out the form below to ask a question or request assistance.
FAQ's
Frequently Asked Questions
What is the difference between Desktop Central Standalone and Desktop Central MSP version?
While Desktop Central MSP is meant for managing multiple endpoints across several clients for MSPs, Desktop Central is for managing computers of a single customer.
How is customer data protected in Desktop Central MSP?
Each customer, managed under Desktop Central MSP is provided with a unique ID and the users and machines associated with each customer are mapped to it. This ensures that users can only access the details of the customers associated with them and restricts access to other customers’ data.
Can I view multiple monitors of a remote computer simultaneously?
Yes, the user can view multiple monitors of a remote computer simultaneously by using the Remote Control feature. The user can switch between monitors using the multi-monitor icon available in the ActiveX viewer. Viewing multiple monitors simultaneously is currently not supported in a Java viewer
On which browsers can I use the Remote Control feature of Desktop Central MSP?
The users can use the Remote Control feature on the following browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
How do I install Desktop Central MSP?
Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of Desktop Central MSP.
To make it even better, Kidan even provides advice on top of it all!
Get in touch with us to know more.
Want to continue the
conversation?
Thank you for your interest in ManageEngine's Desktop Central MSP solution. Please fill out the form below to ask a question or request assistance.
Desktop Central MSP Help Document
FAQ's
Frequently Asked Questions
What is the difference between Desktop Central Standalone and Desktop Central MSP version?
While Desktop Central MSP is meant for managing multiple endpoints across several clients for MSPs, Desktop Central is for managing computers of a single customer.
How is customer data protected in Desktop Central MSP?
Each customer, managed under Desktop Central MSP is provided with a unique ID and the users and machines associated with each customer are mapped to it. This ensures that users can only access the details of the customers associated with them and restricts access to other customers’ data.
Can I view multiple monitors of a remote computer simultaneously?
Yes, the user can view multiple monitors of a remote computer simultaneously by using the Remote Control feature. The user can switch between monitors using the multi-monitor icon available in the ActiveX viewer. Viewing multiple monitors simultaneously is currently not supported in a Java viewer
On which browsers can I use the Remote Control feature of Desktop Central MSP?
The users can use the Remote Control feature on the following browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
How do I install Desktop Central MSP?
Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of Desktop Central MSP.
To make it even better, Kidan even provides advice on top of it all!
Get in touch with us to know more.
Want to continue the
conversation?
Thank you for your interest in ManageEngine's Desktop Central MSP solution. Please fill out the form below to ask a question or request assistance.
Fill up the form to get a personalized Quote, that best suits your requirements.
How We May Help You ?
Customer Service & Support
We value and believe in the relationships we have with our customers as they represent the most crucial part of our organization.
Kidan provides customer service and support via email. To contact our support teams, please feel free to send us an email to the below addresses:
A telephone hotline is available to our customers to receive immediate support and advise during business hours and days :
Telephone: +41 22 519 64 01
Business days: Monday – Friday
Business hours: 8:00 AM – 5:00 PM (Swiss time)
We also provide a live chat to ensure you get a quick response. You can reach us through our live chat widget on the bottom right of your screen. The availability of our chat support is:
- Monday – Friday
- 8:00 AM to 5:00 PM Swiss Time
FAQ's
Frequently Asked Questions
What is the difference between Desktop Central Standalone and Desktop Central MSP version?
While Desktop Central MSP is meant for managing multiple endpoints across several clients for MSPs, Desktop Central is for managing computers of a single customer.
How is customer data protected in Desktop Central MSP?
Each customer, managed under Desktop Central MSP is provided with a unique ID and the users and machines associated with each customer are mapped to it. This ensures that users can only access the details of the customers associated with them and restricts access to other customers’ data.
Can I view multiple monitors of a remote computer simultaneously?
Yes, the user can view multiple monitors of a remote computer simultaneously by using the Remote Control feature. The user can switch between monitors using the multi-monitor icon available in the ActiveX viewer. Viewing multiple monitors simultaneously is currently not supported in a Java viewer
On which browsers can I use the Remote Control feature of Desktop Central MSP?
The users can use the Remote Control feature on the following browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
How do I install Desktop Central MSP?
Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of Desktop Central MSP.
To make it even better, Kidan even provides advice on top of it all!
Get in touch with us to know more.
Want to continue the
conversation?
Thank you for your interest in ManageEngine's Desktop Central MSP solution. Please fill out the form below to ask a question or request assistance.