Kidan - ManageEngine OpManager MSP

Overview

Network Monitoring Software for IT Service Providers

OpManager MSP is software for network, server and virtualization monitoring that was specially developed for the requirements of managed service providers. IT service providers can monitor the availability and performance of the networks of their various customers efficiently and cost-effectively from a central console. OpManager MSP has a multi-tenant architecture so that the networks of several customers can be easily and efficiently organized and managed. Customer-specific dashboards summarize the most important information about a specific network quickly and clearly.

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What You Can Expect

OpManager MSP is Capable of

MSPs can proactively monitor the performance, health, and availability of their clients’ network. Manage large client networks remotely from one central console.

Monitor device availability, performance, alarms of multiple customer networks. Generate maps and custom reports directly from the central console.

With a simple and easy-to-use UI, OpManager MSP can be set up and deployed in minutes and is affordable with transparent pricing options.

Some Perks

Advantages of OpManager MSP

OpManager provides a simple interface with more than 100 in-built reporting profiles, all intuitively grouped and classified with support for grouped customer based reports.

Customize email templates, manage technicians, configure email addresses, and view reports with customized views.

Ensure an always monitored network environment with automatic, uninterrupted secondary standby server switching.

For every critical performance monitor, set multiple thresholds and get instant alerts for violation.

Visually organize the devices in your client’s network based on the business needs that they cater to.

Monitor key metrics such as latency, jitter, RTT, and packet loss to eliminate network issues.

Some Feature

A Glance of OpManager MSP

Multi-tenant support

Handle network operations of multiple clients simultaneously. Troubleshoot and update configurations across each remote location and elimate the need for a local administrator.

Customer based grouping

MSPs can sort client's network devices based on location, department type, device type, based on vendors or based on customer preference.

Customer Dashboards

Complete visibility into the current status of your client's network with critical metrics from routers, switches, firewalls, servers, services, application, URLs, printers, UPS and other infrastructure devices.

FAQ's

Frequently Asked Questions

Can I Install OpManager MSP on Linux?

Yes, you can install OpManager on any Linux server viz. RedHat 7.x and above, Debian 3.0, Suse, Fedora, Mandrake. However NCM plug–in supports only Windows OS and doesn’t support Linux.

What are the different types of Personality Identifiable Information in OpManager MSP?

Email ID
Name
Phone Number
Mac Address
IP Address

How many devices can I monitor with OpManager MSP?

The OpManager polling engine can monitor upto 10,000 Interfaces. However this depends on the system hardware, polling frequency and type of devices.

How is OpManager MSP licensed?

OpManager MSP is licensed based on the number of monitored devices. Any device that responds to an ICMP ping can be monitored using OpManager MSP e.g. Routers, Switches, Firewalls, Servers, UPS, printers. In a virtualized environment, every virtual instance is considered as a separate device for both monitoring and licensing purposes.

How do I install OP Manager MSP?

Being the Swiss Partner of ManageEngine, Kidan is responsible for aiding with professional services, such as installing, implementing, configuring, training, and supporting the company to ensure an effective on-boarding of OPManager MSP.

To make it even better, Kidan even provides advice on top of it all!

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Features

Features OpManager MSP

Network & Server Monitoring For Managed Service Providers

Network management for MSPs

Easily manage your customers' networks with OpManager MSP. Proactively monitor network performance, health, and availability.

Network performance monitoring

Identify and fix performance issues before they get out of hand and cause downtime.

Server performance monitoring

Monitor the availability, health, uptime and performance of the virtual server environments of the Windows, Linux, VMware, Hyper-V, Nutanix & XenServer in your customers' infrastructure.

Fault management

Robust network fault management software that was specially developed for IT service providers so that they can offer professional services related to fault detection and rectification.