Chemin des Grangettes 2
+41 58 598 60 40
Unit 3, 108 Wanneroo
+61 892 54 65 27
How can we help you ?
Customer Service & Support
We value and believe in the relationships we have with our customers as they represent the most crucial part of our organization.
Kidan provides customer service and support via email. To contact our support teams, please feel free to send us an email to the below addresses:
A telephone hotline is available to our customers to receive immediate support and advice during business hours and days :
Telephone: +41 58 595 60 40
Business days: Monday – Friday
Business hours: 8:00 AM – 5:00 PM (Swiss time)
We also provide a live chat to ensure you get a quick response. You can reach us through our live chat widget on the bottom right of your screen. The availability of our chat support is:
- Monday – Friday
- 8:00 AM to 5:00 PM Swiss Time
Already a Customer with our Support Plans?
What is your Type of Request ?
In order to be facilitate with the right Service take time to understand the type of service request you are looking for :
Our Standard Support Plans
As a customer-centric company providing end-to-end IT services and solutions, we offer support plans to our clients with the goal of complementing our partners' ones and ensuring stressless experience. The following plans are our standard plans and can be adjusted depending on needs.
The following plans are our standard plans for Small Organizations (1-100 employees).
The following plans are our standard plans for Medium Organizations (101-2000 employees).
The following plans are our standard plans for Large Organizations (+2000 employees).