Business

With the increasing use of cloud computing, more and more companies are switching to Office 365 to use their cloud-based features for communication, collaboration, and productivity.

However, migration systems can create frustration when managing new and old platforms. Employees may feel frustrated if they are suddenly asked to switch email systems, and you need to make sure your data is safe during transport. Besides, migrants can take a few weeks to several months.

Service Desk Plus (SDP) the Flagship product of ManageEngine used worldwide by ITSM professionals. SDP is a complete suite for ITSM functionalities with easy-to-use capabilities and mobile compatible apps.

Indeed, SDP leverages the latest Ticketing System technology based on the ITIL framework to help IT support teams deliver top-class service to end-users with minimal cost and complexity. As SDP is available in 29 different languages, more than 100,000 organizations across 185 countries use Service Desk Plus to enhance the IT service desk performance and optimize the IT service management operations.

The COVID-19 pandemic is forcing organizations worldwide to shift their offices to the work-from-home environment. Thus, Unified Endpoint Management (UEM) solutions are essential to enable the business to operate securely. 

ManageEngine is constantly evolving its solutions to meet these dynamic market needs. Indeed, they are a leader in solving business challenges for IT management. Their Desktop & Mobile Device Management Software specializes in focusing on device management as well as security. It helps manage devices, servers, laptops, mobile phones, and Point-of-Sales (POS) from multiple operating systems, including Windows, Linux, macOS, Android, and iOS. Moreover, Desktop Central automates the complete endpoint management lifecycle.

Kidan is pleased to announce its partnership with Site24x7 to provide the best-in-class Performance Monitoring solutions for DevOps and IT Operations.

“As a customer-centric company, the partnership with Site24x7, a leader in providing availability and end-user experience monitoring solutions to organizations around the world, enables Kidan to provide even better services and solutions to our customers. We look forward to our successful endeavors with Site24x7.”

Dani SYED, Founder & CEO of Kidan Sàrl

Since 2019, Kidan has been a Swiss and strategic partner of Quest Software – one of the best software companies that provide solutions to manage and secure organizations for on-premises as well as in a cloud-based IT environments. With common goals, Kidan – Quest Partnership strive to work towards innovative ideas and provide valuable solutions for the customer through cognitive collaboration offerings.

To organize and execute service management strategies for a business environment, the owners may run into challenges managing a steady-state and keeping everyone on the same page. These challenges include but are not limited to balancing internal and external views of IT services, stability and responsiveness, cost and quality, and reactive and proactive service delivery. Companies are most likely to develop an effective strategy to respond to these changes to accommodate these continuous emerging technologies. For effective and well-structured management of all IT services, a company requires ITSM.

On Tuesday 2^nd March 2021, Microsoft has released out-of-band security patches for Exchange Server to handle multiple zero-day vulnerabilities currently being exploited in active attacks.   

Microsoft patch release states that the organization running Exchange Server 2013, 2016, and 2019 versions do not need to worry as these vulnerabilities in on-premises Exchange Servers are not affected.   

Public key infrastructure is a key part of your everyday interaction in the cyber world. It secures all your activities over the internet- from the login credentials in your browser to the sensitive data you share via email. Especially for electronic transactions, it is critical to electronically identify people and machines in a reliable way.

Also, when it comes to securing a partnership with a business, a Public Key Infrastructure or PKI is highly recommended. Here is why! 

Active Directory is the backbone of an organization’s IT structure. It is defined as “a special-purpose database designed to manage an organization’s resources through a window’s network.” 

According to an estimate, 90% of organizations depend on Active Directory as it is the primary source of Authentication and Authorization of users and devices.  It stores data as ‘Objects’ and the ’Domain’ is the logical security boundary that holds all the objects’ information within its perimeter.    

Kidan is proud to announce its achievement in being asserted with International Trade Council’s (ITC) Quality in Business Certificate. Being a certified body of ITC, Kidan aims to continue providing its partners and clients the best services deemed to be satisfactory.