Kidan was established in April 2016 after the Founder, Dani Syed, noticed there were no real IT end-to-end services and solutions providers in Switzerland. As a consultant in IT security, he saw many of his banking customers complain about the services they got. Therefore, Kidan was created as a customer-centric company to solve IT challenges and meet business requirements.
Since its establishment, Kidan helped many leading customers with its wide range of services (consulting, implementation, training, and implementation, etc.) and solutions, including AD Suite, AD Self-Service, RegCompare, GPOCompare, ListDirect, PWD Reset, and PowerShell Script Tool were created. Moreover, the company has expanded its team to nine members and six partners while opening two more offices in Lausanne, Switzerland and Perth, Australia.
Here are three of the most significant differences compared to other IT Services & Solutions providers.
1. Providing with Utmost Care
Kidan covers the entire large spectrum of IT hospitality to solve our customers’ most complex challenges by providing them end-to-end solutions and services. It’s its ability to explore new technologies to design best-fit solutions that have 95% of its clients ready to recommend Kidan.
2. Performance Focus
Kidan aims to become customers’ dedicated and strategic partner. It means they will not leave their side or complete a project until they both are 100% satisfied. With a satisfaction rate of over 98%, Kidan is considered a key strategic IT partner to accompany clients in every step to their success.
3. Dedication to Success
We provide tailored solutions and services that help to solve our customers’ challenges. We care about your immediate needs and your long-term goals. We believe that success is three-fold: for our clients, their customers, and the communities they influence.
The goal of Kidan is to empower people to achieve more with their technology by offering unique and simple solutions with great added value. Our vision and mission are an amalgamation of our corporate philosophy and our motto of providing next-generation IT services tailored to our customers’ needs.
Kidan’s services and solutions are diversified and customized to support clients’ requirements. Merging them all brings forward a unique and valuable offering in enhancing organizations’ IT.
“The key to happy customers is always to deliver more than expected and have high expectations.”Dani Syed, Founder and CEO